etruehealth™ Privacy Policy


Affordable Health Insurance Agency, LLC, the parent company of etruehealth™, recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for etruehealth.com:


WWW.ETRUEHEALTH.COM

etruehealth.com is operated by
AFFORDABLE HEALTH INSURANCE AGENCY, LLC.


If you have questions or concerns regarding this statement, you should first contact the etruehealth™ site coordinator by selecting this email link:




or by postal mail to:

AFFORDABLE HEALTH INSURANCE AGENCY, LLC
17100 West Bluemound Road Ste 202
Brookfield, WI 53005



Identifying Information

In general, you can visit etruehealth.com without telling us who you are or providing any information about yourself. In some areas of etruehealth.com, we ask you to provide information that will enable us to process an online order, an online application, an insurance quotation, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, we may request identifiable information when you:

  1. Apply for insurance
  2. Request a quotation
  3. Place an order
  4. Register on our web site
  5. Provide feedback to:
    1. an online survey
    2. tell us about an idea or suggestion
  6. Participate in:
    1. a rebate program
    2. a contest
    3. a promotional offer
  7. Request information or files from:
    1. technical support
    2. customer service

In these instances, we may ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.


What We May Do With Your Information

If you should choose to give us personal information for any of the purposes listed above, this information is retained by us and will only be used by us to support your customer relationship with us.

We will not add you to a mailing list or newsletter without your registration to this service.

We will only contact you if further information is required from you to complete a service.

Our company does not share, rent, or sell any personally identifiable information you may provide us with through etruehealth.com, (such as your name or email address), to any outside organization for use in its marketing or solicitations.


What Others May Do With Your Information

From time to time, we may use suppliers, agents or contractors who will have access to your personal information to perform services for us (such as provide health insurance coverage, provide information, perform web site maintenance or perform database maintenance). However, they are required by us to keep this information confidential and may not use it for any purpose other than to carry out the services they are providing to you or us on behalf of our company.

We may share aggregate information about our customers and our web site visitors with advertisers, business partners, and other third parties. For example, we might share that our users are "x" percent PC users and "y" percent Macintosh users. None of this information, however, will contain personally identifiable information about our users.


Purchasing Insurance Through Us Online

etruehealth.com is designed to offer you purchasing options concerning health, life, travel, and dental insurance plans. Some of these purchasing options are available through websites other than etruehealth.com, but that are linked to etruehealth.com.

In some cases however, you can purchase policies directly from our site. The privacy of your identifiable information entered during these transactions is subject to our privacy policy.

When purchasing Insurance policies through our web site, the order form will ask you to provide a daytime telephone number as well as other personal information. The telephone number is used to quickly resolve questions relative to an order, such as to clarify a customer email address that may have been inactive, or entered incorrectly.


Third Party Links

etruehealth.com provides links to other Internet sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave etruehealth.com, we no longer control or have responsibility for the privacy policies or data collection activities of other sites. Please refer to their own privacy policies or statements for more information.


Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our site and to offer you better, more personalized services while you visit our web site.

You can reset your browser to refuse all cookies or indicate when a cookie is sent or how long it shall remain on your computer. However, some functions of our site may not function if you refuse cookies. These areas of our web site may have information posted about cookies, and when a cookie will be uploaded to your computer.


Children's Privacy Protection

We are sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on our web site is not intended for children and is not targeted towards children under the age of 13. We do not knowingly collect data from children and if we learn that we have received personal data from a child, we will remove this information from our database immediately.


Credit Card Security

We know customers are concerned about credit card security. Our Vendors utilize one of the worlds largest funds transfer agencies.

Currently, all on-line insurance purchases from within this site are coordinated through our insurance vendor sites. Your personal credit card information will never be given to AFFORDABLE HEALTH INSURANCE AGENCY, LLC. Again, we advise you to read any available Privacy Information concerning this issue, on the site responsible for your purchase.


Changes to this Policy

From time to time, we may revise this privacy policy. You should therefore periodically visit this page so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.


Contacting Us

If you have any questions about our privacy policy or the practices of our web site, you can write to:


AFFORDABLE HEALTH INSURANCE AGENCY, LLC
17100 West Bluemound Road Ste 202
Brookfield, WI 53005



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